Home / Delivery Information
1. Delivery Charges
Our standard delivery charge (next day delivery) for UK mainland deliveries (may exclude some parts of Scottish Highlands) to a single UK mainland address is £6.00.
Orders over £100 to UK mainland addresses are carriage free.
We will make every effort to ensure your delivery is left in a safe place if you, the home owner is not available. We can leave with a neighbour or in a place you have told us when at the website checkout (e.g. porch, garage etc).
Once the meat leaves our outlet it is the responsibility of the customer to ensure delivery can be made. We reserve the right to refuse refunds based on none delivery due to the home owner being unreachable.
*Standard Delivery charge includes gross weight and packaging of order, and includes VAT
2. Delivery Days
Any UK mainland order placed before 11am from Tuesday to Friday will be delivered the next day (Tuesday-Friday). The earliest delivery day after a bank holiday is Wednesday.
Please note, orders received after 11am will not be processed until the next working day.
Orders received after 11am on a Thursday will not be processed until Monday for a Tuesday delivery.
If in any doubt please email us.
|ORDER DAY||EARLIEST DELIVERY DAY|
|Monday – before 11am||Tuesday|
|Monday – after 11am||Wednesday|
|Tuesday – before 11am||Wednesday|
|Tuesday – after 11am||Thursday|
|Wednesday – before 11am||Thursday|
|Wednesday – after 11am||Friday|
|Thursday – before 11am||Friday|
|Thursday – after 11am||Tuesday|
|Saturday and Sunday||Tuesday|
3. Special Requests
Whether you would like us to deliver to a neighbour, or cut your meat a specific way, we can accommodate most requirements, just ask! We can prepare all meat to order, so if there’s something unusual you would like, our skilled butchers can help. Simply add a note in the check out process.
Your meat order will be securely sealed and delivered in a temperature controlled polystyrene cool-box, and your meat is packed along with specially designed ice packs.
Your meat will be kept below 4°C from the time we cut it, until you receive it, so it will always arrive fresh and in perfect condition.
100% Freshness Guarantee
Your meat order will be securely sealed and delivered in a temperature controlled polystyrene cool-box. Your meat will be kept below 4°C from the time we cut it, until you receive it, so it will always arrive fresh and in perfect condition.
We promise your complete satisfaction. That is our commitment to you.
The insulated expanded polystyrene box is leak proof and sturdy. It keeps the inside cool. Our ice packs are made with a water-based gel, which is frozen and packed with the meat. This will keep the meat at the correct temperature for up to 48 hours. When the ice does melt, it stays as a gel, which prevents the delivery becoming wet.
5. Delivery Method
Fullers Family Butchers deliveries are made by Parcelforce (Next day parcel delivery – express24).
We will deliver our products in specially designed containers to anywhere in the mainland UK. Any order placed before 11am will be delivered the next working day (Tuesday-Friday). Parcelforce courier collects the completed orders from Fullers Family Butchers and delivers them direct to your door.
Customers can give additional delivery instructions for their order online at the time of purchase.